System Health Checklist

System Health Checklist

The system health checklists are designed to help you ensure that all features of the Transportant system are functioning as expected on each bus in your fleet. Regular system checks are crucial for maintaining optimal performance and reliability. By periodically using these checklists, you can quickly identify buses with any issues and work with the customer success team to resolve issues and ensure your fleet technology is 100% operational.
We suggest you print out one copy of these checklists for each bus, to help you and your colleagues as you work through them.

Dashboard Checklist

Item
Description
Check
Notes
Online Status
Bring the bus online and allow five minutes for the system to boot. Does the Last Update column on the Buses page of the dashboard indicate “live”?


Wi-Fi Connection
Examine the Wi-Fi Report. Does the bus connect with good signal strength?


Cameras - Live Video
On the Buses page of the dashboard, are all installed cameras available for selection and presenting live video feeds?


Cameras - Historical Video
On the Recent Review page of the dashboard, is the bus presenting a video feed? Are all installed cameras available for selection and presenting feeds?


On-Bus Checklist

Item
Description
Check
Notes
Attendant
Are the coax connections tight?


Attendant
Do all ports with Ethernet cables connected have a green and an orange light illuminated?


Copilot
Bring the bus online and allow at least five minutes for the system to boot. Does the copilot display the main menu?


Cameras
Does the number of cameras installed in the bus match the number of cameras available for selection on the dashboard?


In Case of Problems

If a bus fails any of these checks, please notify support@transportant.com, stating:
  1. the bus number
  2. which checklist item(s) failed
  3. the hostnames of the attendant and copilot (e.g. atd1234, atp5678)
A Transportant customer success representative will work with you to resolve the issue and ensure your fleet technology is working as expected.

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