Status Banner

Status Banner

Feature

Transportant has added a Status Banner that can be displayed at the top of the dashboard. Transportant can show this at one school or all schools.  

Systems Applicable

This applies to all dashboard users. 

Problem Statement

There has not been a simple and effective way to communicate to users when there will be system maintenance being done,  when there are global system issues, when testing is being done or other general communication. With the Status Banner, Transportant can keep you the customer informed of any system issues or changes that may temporarily impact the  performance of your system. 

How to Use

Just look for the banner at the top of your dashboard. This will include a message and possibly a link you can click on for more  information. Once everything is back to normal, we will remove the banner. 

Use Case Examples

• Let customers know system maintenance is planned  
• Inform customers of global system issues that are being addressed 
• Update customers if testing is being done and what you may see 
• It can used for other general system communication 

Feedback and Support:

We value your input! If you have any questions, feedback, or need assistance with the Status Banner, our support  team is here to help. Feel free to contact support@transportant.com if you have any questions about the feature or need additional support. 

Conclusion

Thank you for being a valued member of the Transportant community. We're excited to bring you the Status Banner and look forward to hearing about your positive experiences with it!
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