Offload Video

Offload Video

​ Video is saved on a bus for about 45-60 days, the exact time depends on the number of cameras and how often the bus is running. Offloading a video transfers it from the bus and saves it on Transportant’s servers forever. Video is offloaded on request only. 

  1. Click the Blue Plus (+) in the upper-right hand corner. 
  2. Select the bus from the drop-down menu.
  3. Type in the day, start time and end time. Please note, select smaller segments for quicker offload times.
  4. The offload will automatically start when the bus connects to the WiFi network.


If you are having difficulties offloading video, see our article on video offload problems.
Once you have offloaded video, see our article on viewing, sharing, and downloading offloaded video.

    • Related Articles

    • Live Video

      The Live Video tile is found in the Audio/Video section. Select which bus you would like to access by opening the drop-down menu in the upper left-hand corner. Any bus which is online will show up. If the bus you want is offline, you will need to ...

    • Download Video

      This is a placeholder. Content will be added later.

    • Video Watchdog Unhappy

      Explanation This is a placeholder article. Additional content is coming. Effect Next Steps Check Fixes

    • Ethernet Disconnect/No Uplink

      The Ethernet Disconnect and No Uplink alerts call your attention to a copilot or camera that has lost its connection to the attendant. Symptoms In the dashboard You will see the Ethernet disconnect and/or no uplink alert. Clicking on the alert, you ...

    • Recent Review

      To quickly access video stored on the Attendant. About 45-60 days. Click the three dots in the upper right-hand corner of a bus’ video. Select “Review recent video”. On the review page select the date and time frame.