Offload Video
​ Video is saved on a bus for about 45-60 days, the exact time depends on the number of cameras and how often the bus is running. Offloading a video transfers it from the bus and saves it on Transportant’s servers forever. Video is offloaded on request only.
- Click the Blue Plus (+) in the upper-right hand corner.
- Select the bus from the drop-down menu.
- Type in the day, start time and end time. Please note, select smaller segments for quicker offload times.
- The offload will automatically start when the bus connects to the WiFi network.
If you are having difficulties offloading video, see our article on video offload problems.
Once you have offloaded video, see our article on viewing, sharing, and downloading offloaded video.
Related Articles
Live Video
The Live Video tile is found in the Audio/Video section. Select which bus you would like to access by opening the drop-down menu in the upper left-hand corner. Any bus which is online will show up. If the bus you want is offline, you will need to ...Introduction to the Dashboard
In this video, we'll provide a general overview of the Transportant dashboard. You'll learn how to navigate the dashboard, access key features, and utilize the tools available to efficiently manage your fleet. Whether you're new to Transportant or ...Video Cannot be Viewed on iOS
You can view and use the dashboard on pretty much any device with an internet connection and a web browser. However, one limitation is that iOS-powered devices (Apple iPhones and iPads) are unable to view video on the dashboard. Live video, recent ...Download Video
This is a placeholder. Content will be added later.Video Watchdog Unhappy
Explanation This is a placeholder article. Additional content is coming. Effect Next Steps Check Fixes