Attendant Versions

Attendant Versions

It is often necessary for troubleshooting purposes to know which attendant version you have. The easiest way to know is to check the hostname, which should be printed on a sticker on the attendant:
  1. ATD3471 and below: v3
  2. ATD3472-3500: v4
  3. ATD3501-3999: v3
  4. ATD4000 and above: v4
If the sticker is missing or illegible, you can also tell by inspecting the device. v4 attendants have a red reset button and a small screen, both of which are absent on v3 attendants.
    • Related Articles

    • Attendant Replacement Guide

      Getting Started When Transportant staff recommends that you replace an attendant, this guide will help you through the process of removing your old one and installing a new one. You’ll need the following items: Masking tape and a marker, to label ...
    • Wiring Guide, v3 Attendant

      v3 attendant with housing removed Ethernet Ports: 12V, 1 Amp max, 0.5 Amp continuous Cam 10 Cam 8 Cam 6 Cam 4 Cam 2 Aux device 1 3 5 7 9 11 2 4 6 8 10 12 Cam 9 Cam7 Cam5 Cam3 Cam1 Copilot Darker shading indicates more available power. Copilots should ...
    • Hardware Glossary

      Wondering what all those boxes and cables and things in your buses are called? Read on to find out. Attendant The attendant is the brain of the Transportant system. The copilot and cameras receive power from and process data through the attendant. ...
    • Allocate Attendants

      Before an attendant will work, it needs to be allocated. Here's how to do that. How to allocate an attendant In the Device Management section of the dashboard, open the Installs page. Here you will see all the devices (attendants, copilots, and ...
    • Confirm the Antenna Connections

      A common troubleshooting recommendation is to confirm that each of the cables from the rooftop antenna are connected to the correct terminal on the attendant, and that each connection is snug and free of corrosion. Here's how to do that. Confirm all ...