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Live Video
The Live Video tile is found in the Audio/Video section. Select which bus you would like to access by opening the drop-down menu in the upper left-hand corner. Any bus which is online will show up. If the bus you want is offline, you will need to ...
Ethernet Down
Explanation The Ethernet Down alert calls your attention to an attendant that has been losing its connection. Effect Connectivity is central to the proper working of the Transportant system, so an attendant with this problem could cause any number of ...
No Uplink
The No Uplink alert calls your attention to an attendant, copilot, or camera that has lost its connection to the attendant. How to proceed depends upon the affected device: In the case of an attendant, contact Transportant support at ...
Cell Data
General Notes Cell data alerts are broken down into different types: no data in, bad reception, and excess usage (see below). The severity of each alert is expressed on a scale from 1 to 4, going up based on number of days the bus has the issue. ...
Guardians
Guardian information includes phone number, email address, and which students they are responsible for. If the contact information for guardians is incorrect, the guardian will have trouble signing into the Bus Compass app. Manually Add Guardians ...