Deallocate a Device

Deallocate a Device

Whenever you remove an attendant, copilot, or camera from a bus, you must deallocate it. Here's how to do that.

How to deallocate a device

In the Device Management section of the dashboard, open the Installs page. Here you will see your device inventory.
In the Filter By field at the top of the page, enter the ATD number of the device to deallocate.
Click on the circle of the entry you have found. This selects the device and opens a panel on the right side of the screen.
In the right hand panel, find the red button labeled "Uninstall from" followed by a bus number or name. Confirm that the number or name is the bus you intend to deallocate the device from, then press it.

Next actions

Confirm on the Buses page that the device is no longer listed under “installed devices” on the bus. It might take a few seconds to disappear from there.

    • Related Articles

    • Allocate Attendants

      Before an attendant will work, it needs to be allocated. Here's how to do that. How to allocate an attendant In the Device Management section of the dashboard, open the Installs page. Here you will see your device inventory. In the Filter By field at ...
    • Attendant Replacement Guide

      Getting Started When Transportant staff recommends that you replace an attendant, this guide will help you through the process of removing your old one and installing a new one. You’ll need the following items: Masking tape and a marker, to label ...
    • Remove User Access

      1. Under the “Administrative Tools” section on the dashboard, click the “Users” tile. 2. Click the checkbox next to the name of the user. 3. Navigate to the “more actions” icon, indicated by three vertical dots in the right hand corner of the page. ...
    • Attendant Versions

      It is often necessary for troubleshooting purposes to know which attendant version you have. The easiest way to know is to check the hostname, which should be printed on a sticker on the attendant: ATD3471 and below: v3 ATD3472-3500: v4 ATD3501-3999: ...
    • Battery Wakeup Voltage Check

      Set a Wakeup Time Reach out to your Transportant Customer Success representative to coordinate and set your preferred daily wakeup time for voltage checks. Check Battery Voltage Readings After setting your designated wakeup time, navigate to the ...