Explanation
The indicated device on this bus has an older version of the software and ideally should be updated.
Effect
Effects will vary according to what software is now installed compared to what is available. If you have noticed problems with the device, updating the software would be a wise next step. If you have not noticed any problems with the device, you may defer updating until you have time to get to it.
Next Steps
Allow this bus to sit within the Wi-Fi range on the bus lot while
online. The software will update automatically.
Check Fixes
This alert, like most, is calculated on a rolling average, so even after correcting the problem the alert will remain visible for a few days. However, by clicking through to the detail page as seen above, you can see if you have successfully fixed the problem.
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