Battery Sensor
Explanation
The attendant on the indicated bus is not seeing battery voltage.
Effect
The attendant will shut down the moment the ignition is powered off. You will not be able to access historical video when the ignition is turned off because all power is cut to the system.
Next Steps
The connections need to be checked in the side panel of the bus to ensure that battery and ignition are tied to the appropriate keyed terminals. Check for corrosion or anything else interrupting the connections.
Check to ensure no fuses are blown in the powerline.
Check Fixes
Contact support@transportant.com to confirm the attendant is now reading battery voltage. The alert should clear off the alerts page when the system is next powered up.
Related Articles
Ignition Sensor Always On
Explanation The attendant is often reading that the vehicle ignition is on all day, instead of turning on and off as the vehicle's engine is turned on and off. This often means that the attendant's ignition sensor is accidentally connected to the ...Device Health
Device Health provides information on battery data, devices, and notes on any alerts including their severity for every bus in your district. This data corresponds to the Alerts page. You can view the alerts by clicking on the number in the Alerts ...Live Video
The Live Video tile is found in the Audio/Video section. Select which bus you would like to access by opening the drop-down menu in the upper left-hand corner. Any bus which is online will show up. If the bus you want is offline, you will need to ...