While we've tried hard to make this knowledge base useful, sometimes you need the help of a person. Send an email to our support team at
support@transportant.com. Be sure to mention:
- The name of your school system
- The nature of your question or problem
- If a problem, what if anything you have already tried, so we don't waste your time suggesting things you've already tried
- If relevant, the bus number and attendant or copilot hostname (found on a sticker on the attendant or copilot)
If you have multiple problems, one email per problem will help us route each matter to the most appropriate support specialist and get you the very best assistance.
By having matters in writing, this lets us develop a support history for your every bus, attendant, and copilot, and thus spot tendencies and give you better service over time.
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