A Video Guide to Troubleshooting
In this video, we'll provide you with essential troubleshooting tips for using the Transportant system. You'll learn how to identify and resolve common issues, perform basic system checks, and utilize support resources effectively. This tutorial is designed to help you quickly troubleshoot and maintain the smooth operation of your Transportant system.
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Video Offload Problems
If you are attempting to offload video but are having difficulty, try the following. Offload is slow or seems stuck Causes and their fixes This could be caused by any of several things. Bus is not online and on Wi-Fi This is the most common reason ...
Problems Playing Offloaded Video
If you have offloaded video but you are having trouble reproducing it, be sure that you are using a video player such as VLC that can play .ts format video. For example, on many Mac computers when you double click on an offloaded video, it is opened ...
Power Input Troubleshooting of Copilot Reboots
This document discusses the diagnosis and resolution for situations where a copilot reboot is triggered by activation of other electrical accessories. For example, the copilot reboots when the horn is used, or when a specific air conditioner unit is ...
Camera Not Appearing
If a camera that you expect to see on the bus page or in live video does not appear, here is what to do: If the bus is not online, bring it online. In the bus page, confirm that the camera you expect to see is allocated. If not, allocate the camera. ...
Recent Review Playlist Fragmentation
On the recent review page, you might observe that the video sessions in the playlist are unusually short, only a few minutes or even seconds long (see screenshot). If so, here's why this happens and what to do about it. What Causes Playlist ...