Hardware Guides
Confirm the Antenna Connections
A common troubleshooting recommendation is to confirm that each of the cables from the rooftop antenna are connected to the correct terminal on the attendant, and that each connection is snug and free of corrosion. Here's how to do that. Confirm all ...
Preventive Maintenance Guide
We suggest that you add the following weekly checks to your existing fleet preventive maintenance checklist. Attendant Inspect the attendant mounting points. Is the attendant secure to the bulkhead or is it loose? If it is loose, verify that the ...
v4 Copilot Power Adapter
What it is and when it is needed A version 4 copilot, when used with a version 3 attendant, can be sensitive to low voltage supply. Low voltage may be caused by issues with the bus electrical system such as a loose fuse, corrosion on contacts, ...
Attendant Versions
It is often necessary for troubleshooting purposes to know which attendant version you have. The easiest way to know is to check the hostname, which should be printed on a sticker on the attendant: ATD3471 and below: v3 ATD3472-3500: v4 ATD3501-3999: ...
Bus Lot Wireless Network Installation Guidelines
The Transportant system requires a wireless network in the bus parking lot. This guide collects Transportant's experience assisting customers with building and troubleshooting those networks. Environmental Concerns In rare cases, other activity in ...
Bus Power and Battery Guide
Overview This document describes power usage of the Transportant system during its various operational modes along with options for monitoring and management. Power Draw of Transportant System The Transportant system connects to a vehicle's constant ...
Bus Installation Guide
This document is created to help guide appointed technicians in installing the Transportant system. Equipment The following is the list of tools, parts, and equipment needed for an initial installation. Transportant-Supplied Equipment (1) Attendant ...
Wiring Guide, v3 Attendant
v3 attendant with housing removed Ethernet Ports: 12V, 1 Amp max, 0.5 Amp continuous Cam 10 Cam 8 Cam 6 Cam 4 Cam 2 Aux device 1 3 5 7 9 11 2 4 6 8 10 12 Cam 9 Cam7 Cam5 Cam3 Cam1 Copilot Darker shading indicates more available power. Copilots should ...
Attendant Replacement Guide
Getting Started When Transportant staff recommends that you replace an attendant, this guide will help you through the process of removing your old one and installing a new one. You’ll need the following items: Masking tape and a marker, to label ...
Deallocate a Device
Whenever you remove an attendant, copilot, or camera from a bus, you must deallocate it. Here's how to do that. How to deallocate a device In the Device Management section of the dashboard, open the Installs page. Here you will see all the devices ...
Allocate Attendants
Before an attendant will work, it needs to be allocated. Here's how to do that. How to allocate an attendant In the Device Management section of the dashboard, open the Installs page. Here you will see all the devices (attendants, copilots, and ...
Battery Chart
What Is the Battery Chart The Transportant system monitors ignition and battery voltage for each bus. These values are recorded when the system first enters active mode, when the ignition status changes, and periodically every hour during active ...
Hardware Glossary
Wondering what all those boxes and cables and things in your buses are called? Read on to find out. Attendant The attendant is the brain of the Transportant system. The copilot and cameras receive power from and process data through the attendant. ...