Hardware Guides
Attendant Versions
It is often necessary for troubleshooting purposes to know which attendant version you have. The easiest way to know is to check the hostname, which should be printed on a sticker on the attendant: ATD3471 and below: v3 ATD3472-3500: v4 ATD3501-3999: ...
Troubleshoot an Attendant That Never Shuts Down
Do you have an attendant that never seems to turn itself off? Read on. The attendant is designed to be on whenever the engine is running, as well as for a period after the engine has been shut off. To accomplish that, the attendant receives two ...
Bus Lot Wireless Network Installation Guidelines
The Transportant system requires a wireless network in the bus parking lot. This guide collects Transportant's experience assisting customers with building and troubleshooting those networks. Environmental Concerns In rare cases, other activity in ...
Bus Power & Battery Guide
Overview This document describes power usage of the Transportant system during its various operational modes along with options for monitoring and management. Power Draw of Transportant System The Transportant system connects to a vehicle's constant ...
Bus Installation Guide
This document is created to help guide appointed technicians in installing the Transportant system. Equipment The following is the list of tools, parts, and equipment needed for an initial installation. Transportant-Supplied Equipment (1) Attendant ...
Wiring Guide, v3 Attendant
v3 attendant with housing removed Ethernet Ports: 12V, 1 Amp max, 0.5 Amp continuous Cam 10 Cam 8 Cam 6 Cam 4 Cam 2 Aux device 1 3 5 7 9 11 2 4 6 8 10 12 Cam 9 Cam7 Cam5 Cam3 Cam1 Copilot Darker shading indicates more available power. Copilots should ...
Attendant Replacement Guide
Getting Started When Transportant staff recommends that you replace an attendant, this guide will help you through the process of removing your old one and installing a new one. You’ll need the following items: Masking tape and a marker, to label ...
Deallocate a Device
Whenever you remove an attendant, copilot, or camera from a bus, you must deallocate it. Here's how to do that. How to deallocate a device In the Device Management section of the dashboard, open the Installs page. Here you will see your device ...
Allocate Attendants
Before an attendant will work, it needs to be allocated. Here's how to do that. How to allocate an attendant In the Device Management section of the dashboard, open the Installs page. Here you will see your device inventory. In the Filter By field at ...